A large catering company in the Boston-area with 28 employees and revenues of $6.5 million was experiencing high frequency on workers’ compensation claims less than $300. The company was also facing extremely high premiums on all other lines of insurance.

It was determined that the frequency in small claims activity had resulted in a 28% increase in workers’ comp premium before the Knight-Dik team met with the insured. It was also determined that high premiums on the other lines of insurance were a result of misleading data as well as the lack of a cohesive insurance program.

The Knight-Dik team and the client implemented the use of urgent care in order to mitigate small claims activity for cuts and bruises. In addition, the Knight-Dik team was able to identify a catering specialty program for all lines.

Because of these efforts and more, small claims activity has ceased and the insured’s overall annualized premium for all lines was decreased by 23%.

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