The company was experiencing high insurance premiums due to an extremely high MOD in addition to seasonal cash flow issues and high workers’ comp audits.
It was determined that a high claims activity had driven the MOD up significantly over the course of two years. In addition, the insured had experienced workers’ compensation audits in back-to-back years that had doubled the premium year over year.
The team at Knight-Dik was able to mitigate claims activity with the use of local urgent care clinics and in addition reduce reserves on current claims by 15%. The Knight-Dik team was also able to implement a pay-as-you-go program.
Because of the efforts of Knight-Dik, the insured’s MOD increases and claims activity had slowed down. In addition, the pay-as-you-go program has enabled the insured to grow smoothly in payroll as well as be prepared ahead of time for audits to come.
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